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Whether you are a seasoned call center manager or director, or you have just set our on your call center career as a call center agent or CSR, the Call Center Journal is here to help you! Brought to you by the same people who write for the Customer Service Manager, the Call Center Journal over time aims to become the Journal and website of choice for Call center professionals. Interaction is the name of the game The Call Center Journal will be more than an online magazine. Using the latest technology we will be introducing exciting features such as a discussion forum, podcast interviews and streaming video. We want to interact with you, our call center colleagues! Have your say.. Finally, if you would like to submit and article, opinion or feature please email it in plain text or MS Word format to: info@callcenterjournal.com Warm Regards, Mike Dayton, Editor
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| About the Call Center Journal
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