Call Center Journal: Call Center News, Articles & Skills

Call Center Journal

Here you will find a selection of Call Center articles, case studies and white papers. We are adding new articles regularly so please check back often for updates,


Keeping Clients Happy Keeps them Coming Back

Whether you are a seasoned small business professional, or you have just opened your doors to new clients, your marketing strategy should not only involve bringing in new business, it should also include keeping your current clients.
[Read the rest of the story here..]

Five Ways To Wow Your Client

Running a business is about providing goods and services to human beings. Their experience with you can make the difference between a good day, a terrible day, a nothing-special day, and a "WOW" day for them!
[Read the rest of the story here..]

Hook Me Up With A Human

Oh, what has happened to the carbon-based organizational interface? Many organizations have digitized humans ? aka carbon-based units - out of existence in their customer service operations.
[Read the rest of the story here..]

Identify Your Silent Customer Service Message

With the growing number of people in every business sector, doing business requires creativity and ingenuity. The entrepreneur that understands the importance of thinking differently is the entrepreneur that sees their businesses growing.
[Read the rest of the story here..]

 

 

Page 1 - 2  - 3 - 4 - 5 - 6 - 7 - 8 - 9 - 10 Next>>

 

Copyright 2007 Call Center Journal. Website published by Customer Service Net.. Reproduction strictly prohibited. All Rights Reserved.