Call Center Journal: Call Center News, Articles & Skills

Call Center Journal

Links to other great Call Center websites and resources..


To add your link please email: info@callcenterjournal.com

Call Centre Association
The professional body for customer contact
http://www.cca.org.uk

Call Centre Helper
Magazine dealing with call center topics
http://www.callcentrehelper.com

Best Practice Call Centre Management
Website for the call centre best practice events run by Datamonitor
http://www.futurecallcentres.com

Call Centre Management Association
Not for profit organisation for Call Centre Managers
http://www.ccma.org.uk

Call Centre Focus Magazine
Full of information on the call centre and customer service industry
http://www.callcentre.co.uk

Call Centre Learning Center
Resource for contact center management.
http://www.call-center.net

Call Centre Managers Forum (Australia)
An "oasis" for call center managers
http://www.callcentres.com.au

Call Centre Management Association Ireland
CCM Association for Ireland
http://www.ccma.ie/

Hong Kong Call Center Association
Website for Call Centers in Hong Kong
http://www.hkcca.com/html/index.htm

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