Call Center Directory
In our directory we aim to list some of the most useful call center resources available.
Call Centre
Association
The professional body for customer contact
Call Centre Helper
Magazine dealing with call center topics
Best Practice Call Centre Management
Website for the call centre best practice events run by
Datamonitor
Call Centre
Management Association
Not for profit organisation for Call Centre Managers
Call
Centre Focus
Full of information on the call centre and customer service
industry
Call
Centre Learning Center
Resource for contact center management.
Call
Centre Managers Forum (Australia)
An "oasis" for call center managers
Call Centre
Management Association Ireland
CCM Association for Ireland
Hong Kong Call Center Association
Website for Call Centers in Hong Kong