Convergys to Hire Call Center Agents in Philippines
November 17, 2009 -- Convergys Corporation, a global leader in relationship management, continues to expand in the Philippines and it needs more employees right away.
Convergys said today it plans to hire approximately 4,500
more agents between now and the end of February for its
twelve contact center facilities in the Philippines.
With approximately 18,000 employees today, Convergys in the
Philippines is well on its way to surpassing 20,000
employees in the near future.
“Convergys contact center agents continue to deliver
superior relationship management services on behalf of our
clients and that’s why there’s a global demand for their
expertise,” said Marife Zamora, Convergys Vice President and
Country Manager. “The continued demand from our blue chip
international clients to place their operations either
partially or fully in the Philippines is a testament to the
quality of service our agents provide on a daily basis. I
encourage anyone in the Philippines who is looking to start
a career with Convergys - a global leader in the BPO
industry - to text ‘CVG’ to 2600, or to email their resume
to jobsph@convergys.com to start the application process.”
At the inauguration ceremony of Convergys’ Glorietta
facility in which Her Excellency, President Maria Gloria
Macapagal-Arroyo was the guest of honor, Convergys launched
the “Wear Your Dreams” campaign, a new venture with Bench/.
Between now and the end of December, hired recruits will
receive an exclusive Convergys-Bench/ t-shirt, making them a
“walking dream ambassador” for the company.
Convergys, as defined by its core set of values, is
committed to building from within by emphasizing talent
development among its employees. Through a number of
training and development programs provided, employees can
build a future with Convergys and move into bigger roles
throughout the company.
Convergys contact centers provide both general support and
advanced technical help desk services to a variety of
Convergys clients via traditional voice calling, e-mail, and
Web chat as well as "back office" application and document
processing. All Convergys facilities are closely integrated
into Convergys' "Global Assurance Network.” This gives
Convergys control of its end-to-end operations and
processes, and assures high flexibility for our clients.
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in
relationship management. We provide solutions that drive
more value from the relationships our clients have with
their customers and employees. Convergys turns these
everyday interactions into a source of profit and strategic
advantage for our clients.
For more than 30 years, our unique combination of domain
expertise, operational excellence, and innovative
technologies has delivered process improvement and
actionable business insight to clients that now span many
countries and languages.
Convergys is a member of the S&P 500 and has been voted a
Fortune Most Admired Company for nine consecutive years. We
have approximately 70,000 employees in 82 customer contact
centers and other facilities in the United States, Canada,
Latin America, Europe, the Middle East, and Asia, and our
global headquarters in Cincinnati, Ohio. For more
information, visit www.convergys.com.