Call Center News - Middle Eastern call center positions predicted to increase by 30 per cent annually

Middle East -- Middle Eastern call center positions predicted to increase by 30 per cent annually. This is the prediction of HDI Middle East and Africa (HDI-MEA), a membership association for technical service and customer support professionals.

They believe this growth will be achieved as competitive costs, multi-lingual employees and tax incentives encourage companies to outsource
their call centres to the region.

HDI Middle East also say that the expansion of Middle Eastern call center industry will provide many benefits, such as long term economic growth and technology transfer to the region in addition to creating many more employment opportunities.

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