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US Airways To Bring Back Call Center
Jobs
USA --
US Airways is repatriating some call centre work from the
Philippines after service problems.
According to reports, some 400 additional US employees will deal
with the more complex reservation handling at the American
reservation center in the future.
The work had been outsourced to Manila by the US Airways, which
merged with America West last year.
A spokesman for the airline declined to say how many staff in the
Philippines would be affected by the move.
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